Privacy Policy
June 19, 2022 | Archived Versions

Privacy Policy Highlights

These highlights detail important information regarding the collection, use, and sharing of information when you use the Services of Casting Networks, LLC and the Cast It Reach site and services. Please read our full Privacy Policy for details and defined terms.

This Privacy Policy describes how we – Casting Networks (together with our affiliated companies – “Casting Networks”, “we”, “our” or “us”) collect, store, use and disclose personal information regarding individuals (“you”) who: (i) visit or otherwise interact with our websites (“Visitors”), available at www.castitreach.com, or any other website, webpage, e-mail, text message or online ad under our control (collectively – “Sites”); (ii) use our online SaaS platforms (the “Applicant” when individuals signing up to campaigns and the “Users” or “Customers” when concerning (employees of) customers of Casting Networks) via the Sites (the Cast It Reach Casting Platform, together with Sites – the “Services”). As part of the Services, a Customer opens a designated account (“Account”) through which it uses the Cast It Reach Services and for which it appoints admin Users.

By using or accessing the Site and Services, you are accepting this Privacy Policy, our Terms of Use, and all other policies or notices posted by us on the Site, and you consent to our collection and use of your information as described in this Privacy Policy, including that your information may be transferred to, and stored and processed in, the United States.

 

Personal Information Collected

Our Services include networking and database services. We collect and use your personal information in the course of providing our Services. “Personal Information” is information relating to a person who is identified in that data or who is, together with other data, identifiable. This may include name, title, occupation, postal or physical address, telephone number, e-mail address, government identifiers, and other information required to carry out a transaction, provide a service or deliver a product you have requested. You understand that by using our Services you are choosing to provide personal and/or sensitive/special categories of information about yourself and your work experience and that personal information you provide may be included in profiles. We may also collect information about you from third-party service providers and the social networks you connect to. The sources of the personal information we collect are you, and other third-parties engaged by you, and public sources such as social media. More Info

 

Tracking Technologies (Cookies, etc.)

We use tracking technologies to automatically collect information from you on our Services relating to your use of our Services. If you access our Services through a mobile device, we might also collect additional information such as a unique device identifier and location information. When you use our Services, other parties such as third-party advertising partners and analytics providers may also collect information about your online activity.

If you are concerned about having cookies on your computer, you can typically set your browser to refuse all cookies or to indicate when a cookie is being set, allowing you to decide whether to accept it. You can also delete cookies from your computer. However, if you choose to block or delete cookies, certain features of our Services may not operate correctly. For more information, see www.allaboutcookies.org. More Info

 

Use and Sharing of Information

We use your personal information to provide our Services to you and to manage and operate our website. We may transfer such Personal Information to our parent company in the US and to third-parties engaged by us in the US or other jurisdictions outside Europe/the UK (if you are based in Europe/the UK) or otherwise outside your country of residence where data protection laws may be of a lower standard compared to your own country’s data protection laws. We use your personal information for the following key purposes:

To contact you: Subject to applicable law, we or our third-party service and business providers may send you communications. Such communications are designed to make your experience of our Services more efficient and may include, but are not limited to: notifications about our Services and other communications (including important news that could affect your relationship with us), communications about promotions and our mobile application features. Where required under applicable data privacy laws, we will not send you marketing communications without your prior consent;

  • for legal purposes: we may use and share personal information for legal purposes, including financial, regulatory, tax and other legal obligations and to respond to governmental or regulatory requests or subpoenas or for litigation purposes;
  • for our legitimate business interests and those of a third party: we may use your personal information to manage our legal, regulatory, financial and business requirements, including obtaining legal advice, in the course of disputes and litigation, internal and/or regulatory investigations;
  • for our business purposes: we may use your personal information to help us efficiently operate the Services, to count and recognize visitors to the website, to enable certain features on the website and for other purposes related to managing our business;
  • for other purposes: subject to applicable law, we may use your personal information for additional purposes in connection with the Services, where you have provided your prior consent.

We may use and share information we collect from you to operate, improve, and personalize our Services. Your personal information may also be shared with marketing partners, affiliated companies, our service providers, mobile carriers, social networks, legal and law enforcement, and others if there is a change of control. Certain personal information entered in your Account may be displayed on your Profile. More Info

 

Your European Privacy Rights

The European Data Privacy Laws give you the right to access information held about you. Your right of access can be exercised in accordance with the European Data Privacy Laws. If you would like to request a copy of your personal information being held by us, or request that it is deleted or to update and/or correct your personal information or request that we provide a copy to another data controller of your personal information that you have provided to us, please contact us. We will need enough information to ascertain your identity as well as the nature of your request. We will aim to respond to your request within one calendar month of receipt of the request. Where we were unable to do so within the calendar month, we will notify you of the soonest practicable time within which we can respond to your request. There are certain exemptions and restrictions of these rights under the European Data Privacy Laws that enable personal information to be retained, processed or withheld from access and we will inform you of these if applicable.

 

Your California Privacy Rights

If you are a California resident, you have additional rights. More Info

 

Your Choices and Opt-Out

If you want to update your personal information or no longer want our Services, you may access your account and make the changes desired or you may contact us through our online form. You may opt-out of receiving promotional communications from us. More Info

 

Arbitration

Any disputes under this Privacy Policy will be resolved in accordance with the binding arbitration process outlined in the Terms of Use.

 

Changes to this Privacy Policy

Your notification that changes to this Privacy Policy have been made will be conveyed by our posting a new “Effective Date” on the Privacy Policy. More Info

 

Contact Us

Questions about our Privacy Policy or about our handling of your information may be submitted via our online form. More Info

Effective Date: July 19, 2022

 

CAST IT REACH PRIVACY POLICY

PLEASE READ THIS PRIVACY POLICY CAREFULLY AND IN ITS ENTIRETY BEFORE USING OUR SERVICES. IF YOU DO NOT AGREE TO THIS PRIVACY POLICY, PLEASE DO NOT USE OUR SERVICES.

Casting Networks, LLC (“CN,” “we,” “our” or “us”) provides a range of content hosting, database and communication services to actors, models, dancers, voice-over actors and other artists (collectively, “Talent”) and connects Talent with agents and managers, casting directors, and others involved in motion picture, theatrical, radio, television and other entertainment enterprises (collectively, “Industry Professionals”). AS A RESULT OF THE TYPE OF NETWORKING SERVICES WE PROVIDE, YOU SHOULD NOT EXPECT THAT THE INFORMATION YOU PROVIDE WHEN USING OUR SERVICES WILL REMAIN PRIVATE. By accessing and using our Services, you are accepting the terms of this privacy policy (“Privacy Policy”) which govern our use of your information and our Terms of Use (“Terms”) located here, which govern your use of our Services and are incorporated by reference into this Privacy Policy.

 

1. ACCEPTANCE OF POLICY

This Privacy Policy details important information regarding the collection, use, and protection of information collected on our websites, mobile websites, mobile applications, and services that link to this Privacy Policy, or when you interact with CN by any method of communication such as email, telephone, SMS, or in person in connection with the Services (collectively, “Services”). CN provides this Privacy Policy to help you make an informed decision about whether to use the Services and the choices we offer to manage the information we collect. Each time you use the Services, you are agreeing to this Privacy Policy. We will update this Privacy Policy with a new Effective Date to reflect changes in our collection and handling of personal information, which take effect immediately upon posting.

 

Notice About Minors

The Services are directed to a general audience; they are not directed to children under the age of 13. We restrict registration for all our Services to individuals age 18 and above (or the age of majority, as determined by the laws of the state in which you reside, whichever is older). If you are under 18 years old (“Minor”), you must have an Authorized Representative register on your behalf. Only Authorized Representatives may create accounts, maintain Account Profiles, and utilize the Services on behalf of Minors. We do not knowingly collect personal information from individuals under 18 years of age. If you become aware that anyone under 18 has provided us with personal information, please contact us as set forth in Section 9, Contacting Us. If we obtain actual knowledge that we have received information from someone under 18, we will take steps to block that child from accessing our Services and remove that user’s personal information from our systems. Under applicable European Data Privacy Laws, children ages 13 to 16 may provide valid consent to process their personal information. Where consent is required under such European Data Privacy Laws, you have the obligation to provide to us evidence of such consent or, as required under the European Data Privacy Laws, the authorization of the holder of parental responsibility for the child. We may refuse to process, or to continue to process, the child’s personal information until we receive this evidence of consent or authorization.

 

Notice to Authorized Representatives

Each agency, management company and/or individual agent and/or manager engaged by the agency or management company to act on behalf of the Applicants, and parents or legal guardians of Minors (collectively referred to as “Authorized Representative”), represent that the Authorized Representative is legally authorized to represent the Applicant in connection with the Services, have obtained any required consent from the Applicant, and will utilize all aspects of the applicable Services on behalf of the Applicant in accordance this Privacy Policy. Authorized Representatives agree to stop using the Services immediately when such authority or consent from Applicants is no longer effective. We are not obligated but reserve the right at any time to require evidence of an Authorized Representative’s authority to enter into this Privacy Policy and act on behalf of Applicants in connection with the applicable Services, including consent of Applicants to share personal information on their behalf. If we become aware that someone other than an Authorized Representative has established, edited or otherwise modified in any way an Account Profile or Profile of Applicants, we will take steps to terminate the account and remove any corresponding information within our control. Authorized Representatives are solely responsible for their acts or omissions in connection with the Services and indemnify CN for any claims or liabilities of any kind for their unauthorized or unlawful acts.

 

3. INFORMATION WE COLLECT

 

Profile Data received from you:

When you contact us or sign up to the Services and create your individual profile (Profile), you may provide us with Personal Information. The information captured is determined by the Customer. This includes your name, contact details (such as e-mail, phone and address), login details (e-mail address and passwords which are automatically hashed), as well as any other data you choose to provide when you use our Services, contact us, or interact with others via our Services. You may also provide us with your profile photo, age, gender, location, personalized video, time-zone, skills, device, general location, and activity logs and data; as well as your preferences, characteristics and objectives for using the Services, dependent on the specific production you are signing up to (collectively, “Profile Data”).

 

Submitting data to a Customer as part of your application

Users may choose to upload or submit Customer Data to our Services which includes Personal Information (e.g., by uploading the Customer’s clients or employees directories). Personal Information which is included in Customer Data will only be processed by Casting Networks on behalf of our Customer (who manages the Customer’s Account), in accordance with our agreements with such Customer, and this Privacy Policy.

Applicants/Users may provide us with the contact details of their respective colleagues or ‘team/family’ members, in order for us to contact, invite or subscribe them as Users/Applicants to our Services. Such data typically includes these individuals’ names, phone numbers and (work) e-mails, however additional data may be provided at the discretion of those providing it. For the purposes of this Privacy Policy, this data will also be regarded as “Profile Data” or “User Data”.

 

Data received from other third parties

We may receive Personal Data concerning you as an employee of our Customer from other sources. For example, we may receive your contact and professional details (e.g., your name, company, position, contact details and professional experience, preferences and interests) from our business partners or service providers, and through the use of tools and channels commonly used for connecting between companies and individuals in order to explore potential business and employment opportunities.

 

Promotions and Surveys

If you participate in a promotion, the information collected may be used as set forth in the official rules to notify the winners, award prizes and file winners’ information as required by law. If you participate in a survey, the information we collect from you may be used for the purposes of the survey. Participation in a promotion or survey is voluntary.

 

Mobile Device Information

If you access our Services through a mobile device, we may collect additional information from you such as your unique device identifier, IP address, language, device’s operating system, and regional location. We may use this data internally or in conjunction with our third-party service providers or platforms to customize your experience and provide offers that may be relevant to you. Depending on the platform you use to access our Services (e.g., iOS, Android, or Windows Phone), you may be able to control whether we collect location data by adjusting the privacy settings on your wireless device. Please be advised that some features will not be available if you choose to disable the collection of location data. Information obtained from your mobile device in connection with any text or push notification services may include your cell phone number, your carrier’s name, the date, time and content of your messages and other information you provide to us as part of these Services.

 

4. INFORMATION COLLECTED THROUGH TRACKING TECHNOLOGIES

 

Third-Party Tracking and Usage Data

We and our third-party analytics providers may use a variety of tracking technologies that automatically or passively collect certain information described in this Privacy Policy from your computer, mobile, or other access device whenever you visit or interact with the Services or our advertising (“Usage Data”). Usage Data may be collected from the devices you use to access our Services for a variety of reasons including system administration, to prevent fraudulent activity or improve security, to assess the performance of our Services, and to tell us, for example, the website you were visiting before you came to the Services and the website you visit after you leave the Services, whether you have visited the Services before or if you are a new visitor and to help us identify the features in which you may have the greatest interest. Keep in mind that certain features of our Services are available only through the use of tracking technologies, and disabling them may impact the functionality of our Services. We may combine the information collected from you with other information collected through tracking technology. If you are concerned about having cookies on your computer, you can typically set your browser to refuse all cookies or to indicate when a cookie is being set, allowing you to decide whether to accept it. You can also delete cookies from your computer. However, if you choose to block or delete cookies, certain features of our Site may not operate correctly. For more information, see www.allaboutcookies.org.

 

Third Party Providers of Analytics Tools

The following is a non-exclusive list of third parties we have chosen to provide us information, reports, and analysis on the usage and browsing patterns of users of the Services. Included are links to their privacy policies and, if applicable, opt-out options to enable you to opt-out of their respective programs.

Google Analytics

Privacy Policy

Heap

Privacy Policy

Braze

Privacy Policy

 

Interacting with or Viewing Third-Party Content or Advertisements

Our Services may also contain third-party advertising, links, widgets, or similar code linking to external third-party websites, services or products that we do not control. Therefore, they are not subject to this Privacy Policy. We recommend that you check the privacy policies of those third-party sites or services to determine how the proprietors will use your personal information. For example, when you load a page on our Services that has a social plug-in from a third-party site or service such as a Like or Send button, or interact with a third-party ad or link on our Services, you are also loading content from that third-party site. That site may request cookies or use tracking technology. These third parties may use personal information collected from your device to serve you targeted advertising or content. These interactions are subject to the privacy policy of the third-party advertiser. If you would like information about targeted interest-based advertising and your choices not to accept cookies used to track your activities, go to www.optout.aboutads.info or www.networkadvertising.org/choices.

In Canada, please visit: http://youradchoices.ca/choices/

In the EU, please visit: http://www.youronlinechoices.eu/

 

EXAMPLES OF TRACKING TOOLS

 

Cookies

A cookie is a data file placed on a device when the device is used to visit the Services. We use cookies to collect information for record-keeping purposes and to make it easier to navigate the Services. Cookies are stored on users’ hard drives. We use both “session ID cookies” and “persistent cookies.” Session ID cookies are used to store information while a user is logged into the Services and expire when the user closes his/her browser. Persistent cookies are used to make tasks like logging into the Services easier for returning users by remembering a user’s login information. Persistent cookies stay on a user’s hard drive from one session to the next. Cookies may be used for many purposes including, without limitation, remembering you and your preferences and tracking your visits to our web pages. You can choose to have your computer warn you each time a persistent or session ID cookie is being sent, or you can choose to turn off such cookies through your browser settings. Every browser is a little different, so refer to your browser’s Help menu for the correct way to modify your cookies. However, cookie management tools provided by your browser will not remove Flash cookies. To learn how to manage privacy and storage settings for Flash cookies, please click here. If you choose to disable cookies on your device, some features of the Services may not function properly.

 

Web Beacons/GIFS

Small graphic images or other web programming code called web beacons (also known as “1×1 GIFs” or “clear GIFs”) may be included in our web pages and messages. Web beacons may be invisible to you, but any electronic image or other web programming code inserted into a web page or e-mail can act as a web beacon. Web beacons or similar technologies may be used for a number of purposes including, without limitation, to count visitors to our Services, to monitor how users navigate the Services, to count how many sent e-mails were actually opened, or to count how many particular articles or links were actually viewed.

 

Embedded Scripts

An embedded script is programming code that is designed to collect information about your interactions with the Services, such as the links you click on. The code downloads temporarily onto the device you use to access Services from our web server or third-party service provider. It is active only while you are connected to the Services, and is deactivated or deleted after that.

 

HTML5

We may use HTML5 in some of our Services, including in our mobile website. HTML5 has browser web storage that does not rely on traditional browser cookies. Like Flash cookies, HTML5 cookies are not stored in a browser “cookies” file and, like Flash cookies, can be used to track users across websites. To our knowledge, there is currently no known way for a user of a mobile device to remove HTML5 tracking and storage.

 

E-tags, Cache Browsers, and Web Logs

Like most standard website servers, we log IP addresses (a unique number assigned to every computer on the Internet) and device identifier to improve security, analyze trends, and administer the Services. We may track your movement within the Services, the pages from which you were referred, access times, and browser types. This information may include the browser you are using, the Internet address from which you linked to our Services, the operating system of your computer, the unique IP address of the computer or device identifier of the mobile device that you used to access our Services, and usage and browsing habits. We use this information in the aggregate to gauge the effectiveness, usage, and popularity of our Services, track information for statistical purposes, help diagnose and troubleshoot server malfunctions, analyze trends, track user movement in the aggregate, and gather broad demographic information. We may also use individual information we collect through web logs to send you targeted offers and other communications.

 

5. HOW WE USE AND SHARE YOUR INFORMATION

 

How We Process Database Information About You

We have the right, but not the obligation, to monitor any activity and content associated with the database or other Services. We reserve the right to take action in connection with any content or action we deem to be inappropriate. Please review our Terms for more information regarding your appropriate use of the Services. We use your personal information for the following key purposes:

To contact you: Subject to applicable law, we or our third-party service and business providers may send you communications. Such communications are designed to make your experience of our Services more efficient and may include, but are not limited to notifications about our Services and other communications (including important news that could affect your relationship with us) and communications about promotions and our mobile application features. Where required under applicable data privacy laws, we will not send you marketing communications without your prior consent.

  • For legal purposes: We may use and share personal information for legal purposes, including financial, regulatory, tax and other legal obligations, and to respond to governmental or regulatory requests or subpoenas or for litigation purposes.
  • For our legitimate business interests and those of a third party: We may use your personal information to manage our legal, regulatory, financial and business requirements, including obtaining legal advice, in the course of disputes and litigation, internal and/or regulatory investigations.
  • For our business purposes: We may use your personal information to help us efficiently operate the Services, to count and recognize visitors to the website, to enable certain features on the website and for other purposes related to managing our business.
  • For other purposes: Subject to applicable law, we may use your personal information for additional purposes in connection with the Services, where you have provided your prior consent.

 

Authorized Service Providers

We may share your information with authorized third parties such as our vendors who help with our business operations, including the storage and processing of information for the uses listed in this Privacy Policy and providing customer service (“Authorized Service Providers”). For example, financial information you provide will be disclosed to our payment processor to process credit card transactions. In this case, established third-party bank processing agents and distribution institutions handle these transactions. They receive the information needed to verify and authorize your credit card or other payment information to process your order. We may disclose information to third parties to verify the authenticity of any financial transaction involving our company or its affiliates or subsidiaries or to update your billing information. We do not store any credit, debit card or financial or bank account information we receive from our payment processor, except for the last four digits of your credit card, card type and billing address for verification purposes.

 

Co-branded Areas

Certain areas of our Services may be provided to you in association with third parties who provide us specialized content or offer products or services (“Co-Branded Areas”), which identify the third party. If you elect to interact with or register for the products and/or services provided in these Co-Branded Areas, you either will be providing the information you share to us and/or the third party, or we might be providing your personal information directly to the third party. Therefore, your personal information will be subject to this Privacy Policy as well as the privacy policy and practices of such third party. We are not responsible for the privacy practices of those third parties, and we suggest you review the respective privacy policies of those third parties to learn more about their privacy practices.

 

Sharing with Affiliates and Marketing Partners

We will use your personal information for marketing communications with your consent or where we otherwise have legitimate interests to send you these marketing communications. We may share your personal information and other information we collect from you with our affiliated companies and marketing partners to send you messages about new products, enhancements, special offers and other promotional messages. You may opt-out of receiving any promotional messages from our marketing partners or us by following the instructions in Section 7, Choice and Opt-Outs.

 

Connecting with Social Networks

When using our Services in connection with third-party social networking services such as Facebook, Twitter, Instagram, or Google+ (each and collectively, a “Social Network”), you may have the option to connect your Account or activity on our Services with your Social Network information and activity. If you choose to do this, we may import information from your Social Network account to your Account Profile on our Services. We only import the information you allow to be exported from the Social Network, which is controlled by your privacy settings on that Social Network (“Permitted Social Network Content”). The authentication of your Social Network login credentials is conducted solely by your Social Network. By connecting your Social Network account with our Services and authorizing us to have access to the information, you agree that we may collect, use, and store Permitted Social Network Content across all our Services and in accordance with this Privacy Policy. Any information or content you or other users post when participating in social networks, plug-ins or other services that link to our Services becomes public information and is subject to redistribution by third parties or us. Our Services may also provide the ability for you to make announcements regarding auditions or jobs, or invite people to join the Services via email, SMS, or social media platforms. Many of those communications will list your name and email address in the header of the message. Once you have connected with an individual, your contact information will be shared with that individual.

 

Aggregate and Analyze Information

We use aggregate information about our users and other non-personal information to analyze the Services and user behavior. We may combine or supplement the information you give us with information we collect from other sources and use it for any purpose disclosed in this Privacy Policy. For example, as permitted by law, we may collect demographic and other information that is publicly available. We also use this information to prepare aggregated reports, which we share with third parties. To learn about our third-party analytics providers’ privacy practices and opt-out options, if any, see Section 4, above.

 

Transactional Communications with You and Permitted Third Parties

We use your information to contact you and third parties on your behalf per your request or as otherwise permitted in this Privacy Policy, to send you information about your account or the Services, to respond to you, to provide Services requested by you, for the reasons we disclose to you at the time when we collect your information, or to contact you for purposes authorized or required by law. We may from time to time send you information via text or SMS messages about the Services to the phone number you provide. We do not send promotional messages via text or SMS without your express written consent.

 

Call recordings for training and quality purposes

When communicating with you via telephone, calls may be recorded for training and quality purposes and stored in accordance with our retention policy. We will inform you when a call is being recorded for these purposes.

 

Mobile/Location Data

When you access the Services on a mobile device, we may use the information collected for any purpose outlined in this Privacy Policy. For example, we may use location information to provide you with location-based services, such as locally based search results, the ability to connect with users of our Services in your area and other personalized content.

 

Push Notifications

Our application Services may include a function that allows us to use push notifications to send you updates, communications, and other messages about the Services. We do not send promotional messages about other products or services through these push notifications. Typically, you can control push notifications through the settings and/or privacy functions on your mobile device.

 

Legal Matters; Safety

We may, without your consent, access and disclose your information, any communications sent or received by you, and any other information that we may have about you or your account as may be permitted or required by law or by any government regulatory authority, or to prevent or investigate suspected fraud, violations of our Terms, or activity that appears to us to be illegal or may expose us to legal liability. Any disputes under this Privacy Policy will be resolved in accordance with the binding arbitration process outlined in the Terms. Additionally, we may disclose your information in situations that we believe may involve potential threats to the physical safety of any person or property.

 

Sale or Transfer of Business or Assets

Our users’ personal information may be one of the assets sold, transferred, or merged if CN or an affiliated company, brand or business is sold or disposed of as a going concern, whether by merger, sale of assets or otherwise, or in the event of an insolvency, bankruptcy or receivership. We may also disclose information about our users in connection with a commercial transaction where we, or any one of our businesses, is seeking financing, investment, support or funding.

 

6. ACCESSING AND CHANGING YOUR PERSONAL INFORMATION

 

Updating/Changing Your Account Profile Information

Customers and Applicants can review and change personal information at any time by logging into their account or by by contacting us through our online form. If for any reason you are concerned that any personal information you provided to us is not correct and you cannot change it by accessing your Account, please contact us through our online form. You should promptly update your personal information if it changes or becomes inaccurate.

 

7. CHOICE AND OPT-OUTS

 

Information Sharing with Others

As outlined in Section 5, How We Use and Share Your Information, Profiles are subject to redistribution by Industry Professionals that have access to the information. We have no control over how Industry Professionals may use the Profileor any of the information contained in it. If you do not want your information to be subject to public distribution prospectively, you must cancel your account. Please be aware that any information posted prior to deactivation or cancelation may become public information and we cannot guarantee its removal from our and third-party computer systems. We do not control or assume any responsibility for the information you provide in connection with the Services.

 

Canceling Your Account

If you wish to cancel your account during your subscription term please contact us at https://support.castingnetworks.com/hc/en-us/requests/new.

 

Transactional Messages

While you are an active member, you may not opt-out of transactional messages regarding your registered account and transactions; however, you may opt-out of receiving such messages via text or SMS. To opt-out of receiving transactional text messages, log into your account, click on Profile and, under the “Text Messages” section, uncheck those texts you no longer wish to receive.

 

Opting Out of Promotional Messages

Promotional Messages From Us

We do not sell or rent your personal information to third parties for marketing purposes without your explicit consent. We may choose to send promotional email messages to you. Where required under applicable law, we will only send you marketing emails where you consent to receive such communications from us. Regardless of your location, if at any time you determine that you no longer wish to receive such messages, you may opt-out by clicking the unsubscribe link included at the bottom of each email we send. Opt-out requests may take up to 10 days to process.

 

Promotional Messages From Our Marketing Partners

With your consent where required by law, we may also allow our trusted marketing partners to send marketing emails to you. Regardless of your location, if at any time you determine that you no longer wish to receive such messages, you may opt-out by clicking the unsubscribe link included at the bottom of each email we send. Opt-out requests may take up to 10 days to process.

 

Timing and Third Parties

We will endeavor to comply with your requests as soon as reasonably possible, but changes requested of us may not be effective immediately. We are not responsible, unless required by law, to inform third parties with whom we have already shared your information of any changes requested pursuant to this section. Nor are we responsible for removing information or causing information to be removed from the databases or records of such entities.

 

8. IMPORTANT DISCLOSURES

 

Security

CN uses a third party to process its credit card payment transactions. When you place an order for a paid service at CN, your credit card information is protected through the use of encryption, such as the Secure Socket Layer (“SSL”) protocol. We also implement security measures to protect against the loss, misuse and alteration of the information under our control. However, no security system is 100% secure. Accordingly, we cannot guarantee the security of any information provided to us in connection with the information that we collect.

 

Data Controller and Data Processor

Casting Networks are the Controller of our Visitors’ and Customers’ Personal Information; we are the Processor of any Personal Information contained in Customer Data, and of Applicant Data processed on behalf of our Customer.

Certain data protection laws and regulations, such as the GDPR, typically distinguish between two main roles for parties processing Personal Information : the “Data Controller” (under the CCPA the “business”), who determines the purposes and means of processing; and the “Data Processor” (under the CCPA the “service provider”, who processes the data on behalf of the Data Controller. Below we explain how these roles apply to our Services, to the extent that such laws and regulations apply.

Casting Networks is the “Data Controller” of its Visitors’ and Customers’ Personal Information . With respect to such data, we assume the responsibilities of Data Controller (solely to the extent applicable under law), as set forth in this Privacy Policy. In such instances, our Service Providers processing such data will assume the role of “Data Processor”.

If any of our Users or Applicants upload or submit Customer Data or other content to our Services which includes Personal Information (e.g., by submitting their colleagues’ or team members’ contact details to one of their Profiles), such data will only be processed by Casting Networks on behalf of our Customer, which is the Controller of the respective Account, along with all other Applicant Data and User processed on such Customer’s behalf.

In such instances, our Customer shall be deemed the “Data Controller” of such data, and Casting Networks will process such data on the Customer’s behalf, as its “Data Processor”, in accordance with its reasonable instructions, subject to our Terms, our Data Processing Agreement with such Customer (to the extent applicable) and other commercial agreements. Cast It Reach’s Service Providers shall act as designated Sub-Processors in these instances. The Customer will be responsible for meeting any legal requirements applicable to Data Controllers (such as establishing a legal basis for processing and responding to Data Subject Rights requests concerning the data they control).

 

Your California Privacy Rights

California Civil Code Section 1798.83, known as the “Shine the Light” law, permits California residents to request and obtain a list of what personal information (if any) we disclosed to third parties for direct marketing purposes in the preceding calendar year and the names and addresses of those third parties. To make this request, or for other questions, please contact us as designated in Section 9, below.

If you are a California resident, California law provides you with the following additional rights with respect to your personal information, subject to certain limitations:

  • The right to know what categories or specific pieces of personal information we have collected, used, disclosed and sold about you. To submit a request to know, you may contact us by phone using the contact details below, by submitting a request through our online form or via mail at Casting Networks, LLC, Attn: Consumer Services, 3250 Wilshire Blvd. Ste. 1800, Los Angeles, CA 90010, USA. You also may designate an authorized agent to make a request for access on your behalf.
  • The right to request that we delete any personal information we have collected about you. To submit a request for deletion, you may contact us by phone using the contact details below, by submitting a request through our online form or via mail at Casting Networks, LLC, Attn: Consumer Services, 3250 Wilshire Blvd. Ste. 1800, Los Angeles, CA 90010, USA. You also may designate an authorized agent to make a request for deletion on your behalf.

Contacting us via phone:

  • If you are based in the US, please call +1 (213) 616-9221
  • If you are based in Australia, please call +61 02 8061 6851
  • If you are based in the UK, please call +44 (0) 203 384 8536
  • If you are based in Canada, please call +1 (236) 317 1428

When you exercise these rights and submit a request to us, we will verify your identity by asking you for your email address, telephone number, or other information about you. We also may use a third party verification provider to verify your identity.

For the 12-month period prior to the date of this Privacy Policy, CN has not sold any personal information about California residents; nor does it have any plans to do so in the future.

 

Your European Privacy Rights

The European Data Privacy Laws give you certain additional rights regarding information held about you. Your right of access can be exercised in accordance with the European Data Privacy Laws. If you would like to request a copy of your personal information being held by us, or request that it be deleted or to update and/or correct your personal information or request that we provide a copy to another data controller of your personal information that you have provided to us, please contact us. We will need enough information to ascertain your identity as well as the nature of your request. We will aim to respond to your request within one calendar month of receipt of the request. Where we were unable to do so within the calendar month, we will notify you of the soonest practicable time within which we can respond to your request. There are certain exemptions and restrictions of these rights under the European Data Privacy Laws that enable personal information to be retained, processed or withheld from access, and we will inform you of these if applicable.

 

Storage and Retention

Personally identifiable and other information that you provide to us in the course of participating in the Services may be gathered and stored in one or more of our corporate databases. We may retain information from canceled accounts to comply with law, prevent fraud, assist with investigations, resolve disputes, analyze or troubleshoot programs, enforce our Terms, or take other actions permitted by law. We may also retain information to prevent re- registration in the event that your account has been suspended or terminated or to create an archival copy of your information, which might be used by us for recordkeeping and internal purposes. We will retain your information for the period of time necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is permitted or required by law. To determine the appropriate retention period for personal information, we consider the amount, nature and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and applicable legal requirements.

 

Jurisdiction and Cross-Border Issues

By using our Services and submitting any personal information, you consent to the transfer of personal information to other countries, which may provide a level of data security different from your country of residence. You are also consenting to the application of United States law in all matters concerning the Services. In accordance with the European Data Privacy Laws, the personal information that we collect from you may be transferred to, and stored at, a destination outside the UK/European Economic Area (“EEA”) and processed by our staff or suppliers operating in the United States and India, both of which have less stringent data protection laws compared to the UK/EEA. Such staff may be engaged in, among other things, the fulfillment of your order, the processing of your payment details, and the provision of support services including photo processing. By submitting your personal data, you agree to this transfer, storing or processing of your personal information. Where appropriate, we use the standard contractual clauses in the form approved by the European Commission to protect your personal information when it is transferred outside the UK/EEA.

 

No Rights of Third Parties

This Privacy Policy does not create rights enforceable by third parties or require disclosure of any personal information relating to users of the Services.

 

Changes to this Privacy Policy

We may change this Privacy Policy from time to time. You agree that we may notify you about material changes in the way we treat personal information by posting a revised Privacy Policy on the Services via a link, with the “Effective Date” posted at the top of the Policy. You should check the Services frequently for updates. By accessing the Services after the Effective Date, you are deemed to consent to our then-current Privacy Policy.

 

9. CONTACTING US

If you have any questions about this Privacy Policy or the practices of CN, or to exercise privacy rights in your territory, please contact us by submitting a request through our online form or via mail at Casting Networks, LLC, Attn: Consumer Services, 3250 Wilshire Blvd. Ste.1800, Los Angeles, CA 90010, USA. If you wish to complain about the handling of your personal information outside of the organization, you have the right to raise a complaint with our supervisory authority, the UK Information Commissioner’s Office.

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